Providing healthcare is a challenging job that commands immense respect throughout the world and physicians and healthcare facilities that are involved in this job do it with great care and dedication. Such a tremendous task is not possible with just physicians and needs the involvement of many other professionals who support the physicians and hospitals round the clock with their invaluable services. There are several professionals like radiologists, pathologists, health assistants, front office staff, and medical billers who work hard to provide quality healthcare to patients. One of the jobs that are not directly related to patients but has a lot of impact on the quality of services provided is that of healthcare documentation specialists
. Medical transcription or healthcare documentatio
n is one of the critical allied professions in the healthcare industry that deals with the physicians’ notes.
There are numerous medical transcription services
companies that provide services to the healthcare facilities by preparing electronic reports for the services rendered by physicians. Healthcare documentation jobs
involve listening to the voice files dictated by the physicians and transcribing them into documents in a prescribed format. A medical transcriptionist or healthcare documentation specialist listens to an audio file that is dictated by a physician that includes notes, procedures, and records of a patient treatment, to convert into an electronic form that can be readily used by the healthcare professionals for further requirements. The best aspect of medical transcription is that not only are these reports readily available whenever required by physicians but also, the reports become the digital archives that can be used later any time even by the research organizations to conduct studies related to the healthcare industry.
So, what is the role of a medical transcriptionist? A typical day in the life of professionals in medical transcription jobs involves listening to physician dictated voice files about a patient and transcribing this information relating to ailments, diagnoses, and medication details including the demographic details into a report that is considered a legal document for future purposes. These reports prepared by the transcriptionists are of immense value to the physicians to decide further course of action or when the patient visits for follow up. Further, these medical transcription reports become the basis for the medical coding and billing processes that are also crucial in providing quality healthcare to the patients.
Anyone with good command over the English language and decent understanding of the human anatomy and medical terminology can do exceptionally well in this field, provided the person is ready to work hard and keep updating oneself about the latest developments in the healthcare industry. To help young and aspiring candidates, there are transcription services companies like Avontix
that provide in-house training in English language and medicine language to equip the candidates to build a successful and lucrative career in this field.
We often tend to think that once we are employed, we need not worry about our qualifications and skills. We just assume that if we do the job given to us properly, we are good. But, that’s the not the case, and if we do not acquire certain skills we may even have to forego our jobs. These are skills that are not mentioned in a job description but are essential to make us an indispensable part of the organization and are critical in our personal and professional well-being.
: The capability of individuals to recognize and understand their own and others’ emotions is referred to as emotional intelligence or emotional quotient. According to the World Economic Forum, it is emerging as one of the topmost requisite skills, as a person with a high emotional quotient is expected to handle pressure better than others and such an individual is co-operative and open to feedback.
: Studies have revealed that employees who have a wide network and enjoy scores of connections with their fellow workers tend to influence others and are highly regarded. It is also identified that an important aspect of achievers is collaborating with others on a regular basis. One of the best ways to expand networks is leaving apprehensions and be open with people, even if it means admitting what we don’t know.
: Enhancing skills through a proper development plan is essential to grow professionally. Seeking learning opportunities will make us stand out in the competition due to our quality of taking initiative and shows that we deserve better opportunities and can handle more and new responsibilities. Learning and development need not be from the office programs only; we can attend conferences or seminars and enhance our skills. Also, we can ask our management to consider us for cross-functional and other department tasks that help us to expand our horizons in various skills.
: Taking feedback at regular intervals lets us understand what the management expects from us and how far we are able to reach those expectations. It is necessary that we take the feedback with a positive attitude and try to work on our weaknesses so as to improve our performance.
: As part of the development plan, it is necessary that we set some realistic goals and try to achieve them. For this, it is crucial that we learn to use time effectively and efficiently. We should take note of the point that when tasks are completed without extending the deadlines, we get recognized for our time management skills and our credibility gets an excellent boost.
: One of the most critical factors in the success of a person’s professional career is conflict management. In situations of conflict, we need to identify the cause of conflict and try to fix it as soon as possible. Apart from this, we all should remember that we are working for an organization and share a common goal. So, getting to the compromise part in the earliest possible time is the most-wanted quality in such situations.
By making a resolution to become a better employee and working diligently on the few aspects mentioned here, we all can work towards our professional growth. All these points help us becoming an indispensable part of the organization and help in improving our career prospects.
The electronic version of patients charts are the electronic health records (EHRs)
that facilitate the availability of patient information to the physicians and other healthcare providers. The electronic health records work on a real-time basis and are patient-centered that help in providing patient information instantaneously and securely. The EHR systems cover a broad spectrum of things and not just the patient history. They have information regarding a patient’s past medical details including diagnoses, medication, treatments, laboratory & radiology reports, allergies etc. The most prominent aspect of EHR systems is that they can be accessed and managed by any provider who is authorized and the data from these systems can be shared with other authorized healthcare providers and laboratories etc. across different locations. To implement such an amazing system, it is essential that the healthcare providers including physicians understand certain things about implementing the EHRs.
: It is understood that the EHRs get their power from the totality of information they have and provide to the authorized people when needed. The patients are benefitted to the most extent when their data is available across all specialties instead of a single specialty. If a healthcare provider opts for specialty focused EHR solutions, he/she will be able to document the procedures to the minutest of details. However, if the healthcare provider has to access other specialty details, he/she may not be able to do that due to the system inefficiencies. On the other hand, comprehensive EHR solutions deal with the patient information in totality and facilitate communication of information to physicians of any specialty.
Gain physician’s trust
: One of the toughest tasks in implementing EHR solutions is gaining physicians’ trust and making them use it. However, it has to be done and once they understand the benefits of EHRs they don’t mind taking some trouble to enter the data into the system. With EHRs in place, physicians don’t have to waste time for the arrival of a patient’s records to start procedures as they are available at their fingertips. Also, they are satisfied that quality care is not delayed due to unavailability or delay in laboratory and radiology reports that are crucial in the decision making of the treatment course.
The other employees like medical assistants etc. also need to be brought on board to use this system as they are the people who do a lot of documentation and they need to be made aware of the benefits of using these systems. They have to be guided on identifying gaps in preventive care and address them effectively.
: It has to be understood by each and everyone involved in using these systems is that to reap the optimum benefits of EHRs it is necessary that training is essential to understand the new technology and ongoing technical support is provided as and when required.
Implementation of EHR solutions
is a matter of huge investments in terms of financial and human resources. Although it takes a few years’ time to show results, implementing EHRs is beneficial to all and the process can be made less cumbersome by taking into consideration the points discussed here.