Common Errors in Medical Billing -Avontix

In the US healthcare industry, medical billing plays a crucial role in providing the reimbursements for the services provided by healthcare providers. The reimbursements from insurance players are the lifeblood for the healthcare providers and any rejections and denials of insurance claims prove to be dangerous to sustain in the business of healthcare. Medical billing errors which are often common and result due to typographical or data entry errors lead to significant wastage of time and delays in payments from insurers. Here are some common errors that can be avoided with little caution from professionals in medical billing jobs.
Patient details: Enough care should be taken right from the initial stages to enter the correct details of the patient in the records. The insurance identification number should be quoted accurately in order to avoid any claim denials. A wrong patient ID number can result in denials and it will take plenty of time to identify the error and rectify it at later stages.
Transposing digits: Along with the insurance ID number, there would be other numerical data that has to be provided accurately in prescribed formats to receive appropriate payments for the claims. Caution should be exercised to avoid any errors occurring due to transposing of digits while entering ID numbers, date of birth etc. 
Claims sent wrongly: When there are multiple players in the insurance field, it is common that people in medical billing jobs often tend to submit claims to the wrong insurance company. The best way to mitigate this sort of error is to keep a copy of the insurance card in your records and verify the card and double check if you are selecting the appropriate insurance company to submit the claim.
Using wrong codes: It’s a known fact that both the diagnosis and procedure codes get updated every year. Hence, to avoid errors of using wrong or invalid codes for services provided, the medical billers have to refer to the latest versions of the coding books and upgrade their coding knowledge on a regular basis. It is important that enough care is taken to link the diagnosis code with the procedure code appropriately and accurately. If there is any mismatch in the linking of diagnosis and procedure codes, claims may get rejected or denied citing the wrong code linkage. The onus is on the medical billers to gain expertise in the codes that are billed regularly and link the diagnosis and procedure codes correctly.
Duplicate charges: Care should be taken while preparing the bill so that services provided are not charged in duplication. No service or procedure should be billed more than once.
Unbundling of charges: A little bit of prudence will help in mitigating committing errors related to unbundling of charges. Charges that can be put under one category in one procedure code should be billed that way only. They should not be billed separately under various codes.
By being vigilant not to commit these errors, an amazing career can be established in medical billing in Hyderabad, with Avontix. Avontix is one of the best medical billing companies in Hyderabad that provides ample scope for growth to its employees.
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Tips to Learn Medical Terminology -Avontix




The boom in the IT industry has brought some new careers with it. Some of them are related to the healthcare sector like medical transcription, medical billing and medical coding. There are many medicaltranscription companies in Hyderabad that offer training to aspirants and give them jobs after successful completion of training. If you are the one who is interested to take up a career in medical transcription but is apprehensive about the medical terminology associated with it, then this is for you.
Medical terminology is nothing but the language of medicine. If it is a language, then it could be learnt like any other language. Usually, the method of learning a new language is reading, writing and speaking. The same concept can be used with the language of medicine also. However, it is true that learning medical terminology is equivalent to learning two languages because many medical terms are derived from other languages. Follow the tips given here to improve your medical terminology.

Learn the roots: Transcription services require a thorough knowledge of medical terminology in which most of the terms originate from another language than English. So, the best way to learn these terms is learning the root word, its prefixes and suffixes. Most of the medical terms originate from Greek or Latin. So, try to learn the more common words in these languages, their prefixes and suffixes rather than concentrating on each and every word. Many medical words are formed as a combination of root words, prefixes or suffixes. For e.g. root+suffix, prefix+root and prefix+root+suffix. Try to understand these combinations and you can soon master medical terminology.
Visual help: Take the help of images or pictures to memorize a word or term. The language of medicine is entirely new for you. So, to learn a new word, choose another word or phrase that summarizes the meaning of that word and then try to memorize this particular word by connecting it with an image or picture and visualize it. Now again correlate this with the medical term.
Auditory help: Take the help of sound to memorize a new term. Break a new word according to its phonetics and try to say them loud as per the sounds of the syllables. Try to correlate the sounds with some image and this way you can remember a new term much better.
Social help: You can take social help to learn new terms by interacting with people who are in the transcription services. Start conversing using the terms you have learnt which will make the words sit in your brain for a longer time.

Technology help: For the tech savvy people there are many apps available that can help you master medical terminology. Select one that suits your level of knowledge and needs.

There are different learning styles and every individual has different needs. Depending upon your needs, you ought to choose which of the above tips works effectively for you to master the language of medicine. Avontix is one of the best medical transcription companies in Hyderabad that provides training and jobs.
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Quick Tips to Improve in Medical Billing -Avontix

Medical billers should be highly attentive to details and follow best medical billing practices to generate good revenues for the healthcare providers. The aim of the medical billers should be to submit clear medical claims that get appropriate and timely reimbursement from the insurance providers that help in improving the collections for the healthcare provider. Medical billing can be a lucrative and satisfying career and there are many companies that provide medical billing jobs in Hyderabad.
Medical billing along with the collection process is one of the most important factors in determining the success and profitability of a medical practice. Here we will discuss few tips to improve medical billing practice.
Initial verification: Medical billers should always verify the insurance eligibility for the patient before providing medical services. Many times inaccurate or incomplete insurance information are the major reasons for the claim denials. Vital information regarding patient’s identity and insurance card should be collected from the patient at the time of check-in. It is advisable to keep a copy of the patient’s identity proof and insurance card in the records to be able to quote them in claims when required.
Benefit verification: Ensure to verify the benefits applicable to the patient before giving medical service. Contact the insurance provider if necessary and cross-check the details. Double check the details regarding.
  • the effective dates and validity period for the insurance
  • deductibles
  • copayments
  • co-insurance
  • prior authorization for any procedures


Coding correct: It should be ensured that all the charges pertaining to the services provided have been coded appropriately and billing is done for all the services. It helps medical billers to understand the ICD 10 codes and identify any errors committed by medical coders. In case of any mistakes, they can be communicated to the coders to help them rectify those errors. This is a must follow procedure to ensure that collections are not falling short for the services rendered as wrong coding leads to denial or underpayment of claims in many instances.

Appropriate submission: It should be made sure that medical claims are submitted on appropriate forms in accordance with the specific medical policies for insurance, government regulations and guidelines. Get a hold on various insurance companies’ requirements for every kind of claims and provide all the required details. Ensuring that the claims are submitted correctly at the first time itself makes the claims recovery process easier.
Timely submission: The insurance claims should be submitted as soon as possible without any delay. It is a good procedure to set a deadline of 72 hours to submit a claim from the time of patient’s arrival. Have a review of the documentation of the treatment or service provided as early as possible to mitigate any chances of incomplete information. In case of any omissions or ambiguities, clarification should be sought from the physician immediately.
Payer Contracts: Familiarity with payer contracts gets your claim processed more quickly with lot more accuracy.
Follow up: Set some standard procedures for follow-up and appeals for claims rejected or claims not paid as expected. Ensure that these procedures are followed and include the patient in the follow-ups if necessary. Including patient in the follow up brings positive results many times.

Few procedures systematically followed by medical billers can drastically improve collections for a healthcare provider. If you are interested in joining the brigade of medical billers, then, join Avontix, the best medical billing company in Hyderabad.
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Is Medical Transcription a Viable Alternate Career for Doctors? -Avontix



With the great revolution in information technology, the healthcare sector has gained a great momentum. New careers have come with a bang to stay here for long and are making a decent contribution towards a better and healthier society. One of those careers is medical transcription that deals with the transcription of physicians’ audio files containing details pertaining to the treatments, procedures and medications provided to the patients.

Medical transcription is one field which is being explored by many people who are not qualified medically. The reason being, medical transcription does not need a medical course certification and what it requires is a graduation in any subject. But, is this a viable career option for doctors? Yes, of course! Doctors can take up this profession and enjoy a successful career that is of their interest. Qualified doctors in Allopathy, Ayurveda or Homeopathy can make their career in this field and it is no doubt that they will be more successful than those who are not doctors. The one major thing that makes medical professionals better medical transcriptionists is their association with medicine and proficiency in medical terminology. The medical background of doctors gives them an ease in comprehending the terms related to human anatomy, medications and treatments. Now, if you are thinking why to take up medical transcription after gaining such professional knowledge in the field of medicine, then this is for you.

Offers flexibility: If you are already into practice and want to earn extra income in your spare time, then this is the right choice for you.Medical transcription jobs offer flexibility of working hours. You can work according to your convenient timings and make those extra bucks.

Work from home: Whether you are a beginner or an experienced professional in your chosen field if you want to do something more, but not seeing patients, then medical transcription services provide you ample scope to work from home in a field related to your core competency.

Gain knowledge: Medical transcription jobs involve listening to the audio files of various specialists and senior doctors. The audio files contain all relevant details pertaining to a disease and its treatment. Hence, you can hone your skills if you wish to take up any specialization.

Would you not like to reap the benefits of such a beneficial alternate career? If your answer is yes, then Avontix, the best company in medical transcription services in Hyderabad is the place for you. Join us to double the impact you create on healthcare industry and reap double joy in serving people.

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Role of EMRs and EHRs in the Healthcare Industry -Avontix

                                             
When dealing with health records of patients, we come across two terms – EMR and EHR. Though both electronic medical records (EMRs) and Electronic health records (EHRs) appear similar, there is a significant difference in the two.
Electronic medical records are the electronic version of the paper charts of the physicians in a doctor’s office or hospital. An EMR has all the data pertaining to the medical and treatment history of a patient in one practice. The EMRs help the physicians in tracking data and easily identifying the patients who are due for checkups. These also help in tracing the patients’ health with respect to certain parameters like blood pressure, diabetes, and vaccinations.
Electronic health records have a broader perspective than the EMRs. EHRs are related to the overall health of patients and are not limited just to the standard clinical data available from a clinician. EHRs have data and share information from all kinds of health care providers including laboratories and specialists. This means that the patient information is accessible to all the physicians, specialists, hospitals across the country who are authorized to view the patient details including the patients themselves.
Both the EMRs and EHRs are used to make the healthcare system more effective and they bring some benefits:
  • Patient charts are not manual anymore and they are more accurate and clear.
  • With accurate information available at fingertips medical errors can be controlled and reduced.
  • With the access of information across healthcare providers, patients’ time and money are saved as duplication of tests is reduced.
  • Medications and treatments provided are more reliable.
  • Patients’ involvement and participation encourage a healthier lifestyle and preventive measures for better health.
The benefits of maintaining EHRs have made it compulsory that all the healthcare providers adopt electronic health records practice. Avontix provides EHR Solutions in Hyderabad with the complete chart management solution, EZchart, designed to facilitate the ambulatory surgery center services.
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Tips for Safe Exercising -Avontix

Guys! How are we doing with our AFC? Awesome… right? It’s been great to see so many of our colleagues take part in the AFC with great enthusiasm right from day one. It’s even greater to see that the enthusiasm is not dwindling with time. All of us at some point in time or the other have had few doubts regarding our exercises and how safe it is to start working out all of a sudden. So, let’s see how we can exercise safely.
Warm up:  The first thing to be noted is we should never start exercising straight away. Take 10 minutes time to warm up first and prepare yourself for the exercise regimen.
Start slowly: Don’t jumpstart with heavy workout sessions and don’t exercise for long sessions. Start with simple and basic exercises.
  • Start with slow walking and increase your pace gradually to do brisk walking after few days.
  • Be gentle with your body and don’t exert much pressure straight away. In the beginning days, it’s alright to walk or do mild exercise 2-3 times a week.
  • It is also very appropriate to start with a time frame of 15 minutes for your exercise and then gradually increase it so that you don’t strain yourselves. 
Don’t train too hard: Doing anything excessively is not good for health. Don’t ever train too hard to put yourselves in the risk of injuries. Training excessively can cause wear & tear of certain body parts, stress injuries and sore joints or muscles.
Understand body signals: Stop working out when your body signals to do so. Fatigue and feeling sick are the signals to give a break to exercise routine.
Select appropriate outfit: Your clothes should not hamper your efforts of workouts. Select clothes and shoes in which you can be comfortable. Make sure your shoes give enough cushioning to your feet to eliminate any kind of injuries or sores.
Energize: Drink plenty of water and keep yourself hydrated during workouts. Also, include some health fluids and nuts to gain instant energy.
Exercising is a healthy lifestyle and has numerous benefits. Congratulations to all of us that we have already started putting efforts in making ourselves fit. Happy and safe exercising to all!
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Medical Billing As a Career Option -Avontix



Along with medical transcription and medical coding, another career that can be built in the healthcare industry is medical billing. This is one field which is critical in healthcare industry due to its function of facilitating insurance claims process. Medical billing is a procedure followed in the USA where the health care providers like doctors and hospitals submit and follow up insurance claims for the services rendered by them to the patients. We have numerous opportunities in medical billing in Hyderabad.
The process of medical billing starts from the time a patient visits the doctor for an appointment and ends when the final payment for treatment availed by the patient is settled either by the insurer or the patient where any treatment procedure is not covered by insurance.
People in medical billing jobs are responsible for bridging the healthcare provider and the insurance company that reimburses the services provided by the healthcare provider. This requires the medical billers to be aware of the medical codes that are given by the medical coders for various treatments, procedures, diagnoses and medications provided to the patients. For these codes, the medical billers have to ascertain the costs that have been incurred for the services provided by the healthcare providers. Along with the knowledge of medical codes, the billers have to ensure that they understand the insurance industry also. They should be aware of the various players in the insurance industry and the rules and regulations that have to be followed to work with each insurance company. In the USA there are various private insurance providers apart from the social insurance programs like Medicare, Medicaid and Children’s Health Insurance Program that cater to the needs of people who cannot afford the private insurance for health.

Medical billing jobs require that the billers have a decent knowledge of insurance companies and their procedures. They should establish from whom the health care provider will receive payments for the services provided. This is significant as insurance coverage differs from company to company and also with individual plans taken. Even before the services are provided, the onus is on the medical biller to verify the insurance plan that is covering the patient and the services that fall under the coverage for that plan.
Another important part of these jobs is to raise claims according to the procedures and formats set by the insurance provider. Each insurance provider may have specific billing requirements and it is the responsibility of the biller to adhere to these formats and submit insurance claims as required. Besides raising claims, it is also the obligation of the medical biller to inform the patient of the services not covered by the insurer and the costs that have to be borne by the patient. This will help in securing maximum payments for the services provided by healthcare providers and minimizing their losses.

Medical billing is a career that requires analytical skills and attention to details apart from technical skills to work with specialized software used to record medical information. Avontix is one of the best companies in the field of medical billing in Hyderabad. Join us and learn the nuances of medical billing and carve a niche for yourself.

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Basics of Medical Coding -Avontix


Medical coding is a unique field in the healthcare industry and there are many companies that provide jobs in medical coding in Hyderabad. Medical coders use ICD codes to classify the various diseases or health problems. The ICD (International classification of diseases) codes used in the USA can further be classified into two: ICD-10-CM and ICD-10-PCS. Mastering the ICD 10 codes is a pre-requisite to becoming a medical coder of repute.

ICD-10-CM:  The CM in these codes stands for clinical modification. These codes developed by the Centers for Disease Control and Prevention and the National Center for Health Statistics (NCHS) are used to code and report outpatient records. The ICD-10-CM has nearly 93,000 codes. Let us try to understand the basic characteristics of ICD-10-CM codes:
  • These codes can have three to seven characters.
  • Usually, three characters in codes are used as headings and the fourth, fifth or sixth character can be added to give more specific details regarding the treatment or diagnosis.
  • Codes can be a minimum of 3 or 4 characters and a maximum of 7 characters. The more number of characters used means the more details or specifications given in the code.
  • It should be remembered that if details pertaining to all characters are available then, all the 7 characters should be used and no character should be omitted.
  • An ‘x’ can be placed where a character specification is not available and is being skipped. This ‘x’ is called a placeholder character.
  • The first character in the code is a letter (alpha). The second and third characters are numeric. The characters from 4th to 7th can be alpha or numeric.
  • Identification of right side or left side of the body is possible.
  • The seventh character gives the number of encounters. Usually, this is mentioned with: A – initial encounter; D – subsequent encounter; S – sequel.
  • A decimal is placed after the third character.
  • Characters 1-3 indicate diagnosis category; characters 4-6 indicate etiology, anatomic site, severity and any other detail; character 7 gives an extension.


ICD-10-PCS: The PCS in these codes stands for procedure classification system. These codes were developed by Centers for Medicare and Medicaid Services (CMS) and 3M Health Information Management (HIM) for recording inpatient and hospital setting reports. The ICD-10-PCS has nearly 76,000 codes. The basic characteristics of the ICD-10-PCS codes can be outlined as below:
  • These codes have 3-7 characters.
  • First character is alpha. All letters except U are used.
  • Second and third characters are numeric.
  • Fourth, fifth, sixth and seventh characters can be either alpha or numeric.
  • Decimal is placed after the 3rd character.
  • The codes are divided into 16 sections and these are further divided into 3 sub-sections – namely, medical and surgical; medical and surgical related; and ancillary.
Medical coding requires an eye for detail and is a good option as a career for those who have knowledge of medical terminology and human anatomy. Avontix is the place to make a career in medical coding in Hyderabad.

Proofreading Tips for Medical Transcriptionists -Avontix

Medical transcription is one career that requires expert skills in both English language and medical terminology. Medical transcription jobs require taking responsibility for one’s work and providing accurate reports with minimal supervision. To achieve this, excellent proofreading skills are imperative.
Proofreader’s job is to identify and correct the errors in the reports that have been transcribed and ensure that the final report that is sent to the client is accurate. The reports transcribed by medical transcriptionists are prone to errors as the people in medical transcription services listen to the audio files and type simultaneously. This brings the necessity of proofreaders who review the reports before finally sending them to the clients with maximum accuracy levels. To do corrections, one must locate the errors first. Let us take a look at some of the common errors that are part of  Medical transcription jobs.

  • Omitting dictated words- Typing with speed can result in omission of dictated words that are important.
  • Selecting wrong words- Due to audio issues, words may be selected wrongly.
  • Misspelled words- Errors related to spellings are common and these can be rectified with a cross-check. For e.g. words with an ‘i’ before ‘e’ like achieve. 
  • Typographical errors- These errors result when a word is spelt wrong by accident. These may happen when a wrong letter is keyed in while typing or when keys are pressed in wrong order. For e.g. ‘amd’ instead of ‘and’.
  • Grammatical errors- Errors related to grammar are also common which should be avoided with practice.
  • Punctuation errors- Including or excluding commas, semicolons, hyphens, dashes or quotation marks may change the meaning of sentences. These should be dealt with care.
  • Homonyms- These are sound-alike words and correct word should be used to get the appropriate meaning that is consistent with the doctor’s dictation. Errors of homonyms may occur in both English language and medical terminology.

Like any other skill, proofreading skill also should be developed over a period of time with regular practice and perseverance. Here are some tips from experts in Transcription services to enable you to minimize errors and increase accuracy levels.

  • Keep a track: Make a note of the mistakes that you realize in your work or that have been identified by your supervisor.
  • Categorize: Periodically, go back to the mistakes you have done and categorize them into English language and Medical Terminology. Categorize these further into sub-categories related to English (like grammar, spelling and punctuation) and medical specialties (like cardiology, radiology).
  • Review: Review these mistakes regularly and try that you don’t repeat them.
  • Use references: Use reference books or sites on the internet. Build a library of reference books or bookmark the reference sites for future use. Don’t wait until the whole report is finished to lookup for a word that you have to check. Do it as and when required, otherwise it may be forgotten later.
  • Proofread: Learn to proofread on the screen as you type the dictation. Or else, if necessary take a print copy of the report and proofread as it is easier than proofreading on screen.
  • Use spellcheckers: Use spellcheckers for both English and medical words along with grammar check turned on. However, remember that errors may occur which cannot be identified with spellchecker also.

Proofreading skills can be improved and polished only with practice and experience. Avontix is the best medical transcription company in Hyderabad that gives opportunities to medical transcriptionists to grow in their chosen career as proofreaders and quality controllers.
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5 Tips to Work from Home -Avontix

Medical transcription services is a sought after industry for people who look for flexible working hours and remote working. Many women who wish to work but are pulled back by their responsibilities at home and cannot spend hours in commuting to a work place often find solace in medical transcription jobs that offer them the flexibility of working according to their convenience in the comforts of their homes. There are many medical transcription companies in Hyderabad that offer these jobs. Working from a remote place is as difficult as finding a job in the first place. Employees who work in offices have some advantages. They have an environment that is suitable for working; they have colleagues, who share their work pressures and stress; they have all other resources in place that facilitate smooth work flow. All these are not available to employees working from home. However, with some efforts, employees who work from a remote place can also complete their tasks with the same efficacy that employees in offices do. There are certain things employees have to do to make working from home work for them.
  • Be sure of your role and responsibilities: The moment you land this kind of job, get a clear picture of your job role and responsibilities. You make sure that you understand what the employer expects from you and what is allowed to do from your side.
  • Contact person: Take clear information of the person to whom you would report to and keep contacting that person as and when required over phone, email and Skype.
  • Set a work place: If you are working from home, it does not mean that you sit and work anywhere you like. You have to establish a workplace that is suitable for your transcription services. Set a room for your office that has appropriate furniture to accommodate your computer, equipment essential for medical transcription and medical reference material. Your workspace should look professional and well-organized without clutter.
  • Set your work timings: Set timings for your work and breaks so that you can work efficiently. To keep yourself energetic and enthusiastic towards the work it is important that you fix your schedule and work accordingly. Take a couple of breaks at regular intervals and refresh yourself so that you don’t feel mundane.
  • Stay away from distractions: Try to eliminate distractions and interruptions in the work. Working from home is a big challenge because you ought to have self-control and be very committed to your work. Else you may get distracted with phone calls, visitors or members of the family. So, let others know your work timings and ask them not to disturb you while working. Another important aspect required for medical transcription jobs is a silent environment away from loud noises that helps you to listen to the audio files without distraction. So, make your workspace noise free.
If you are the one who is looking for a work from home job, then Avontix, the best medical transcription company in Hyderabad, is the right place for you. Take care of the few points mentioned here and enjoy working at home at your own place.
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